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The New River/Mount Rogers Workforce Development Board
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Grievances and Complaints Procedures

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Grievances and Complaints Procedures

Grievances and Complaints Procedures

VIRGINIA CAREER WORKS CENTERS

Abingdon

300 Towne Center Drive, Suite 40
Abingdon, VA 24210

+More Info

Abingdon-People Inc.

People Inc
1173 West Main Street
Abingdon, VA 24210

Adult/DLW Services: (276) 274-9931
Youth Services: (276) 274-0581

+More Info

Office Hours:
Monday – Friday 8:00 am 4:30 pm

Services:

  • Assistance with job search, resume writing, and online job applications.
  • Adult, Youth & Dislocated Worker Programs
  • Possible Training and Education Funding – based on eligibility
  • Workshops – as scheduled

Galax

Crossroads Institute
1117 East Stuart Drive
Galax, VA 24333

Phone: (276) 236-5105

+More Info

Hours:
Monday 8:30-4:00
Tuesday 8:30-4:00
Wednesday 9:30-4:00
Thursday 8:30-4:00
Friday 8:30-3:00

Services:

  • Assistance with job search, resume writing, and online job applications.
  • Veterans Services
  • Unemployment Insurance
  • Adult, Youth & Dislocated Worker Programs
  • Possible Training and Education Funding – based on eligibility
  • Adult Education Programs – as scheduled
  • Job Fairs
  • Job Postings
  • Workshops – as scheduled
  • Wytheville Community College Programs & Classes
  • Small Business Assistance
  • Department for Aging and Rehabilitative Services/Vocation Rehab – by appointment
  • Senior Community Service Employment Program (SCSEP) – by appointment

Narrows

People Inc. (Inside the Giles Dept. of Social Services)
211 Main Street, Suite 101
Narrows, VA 24124

Phone: (276) 477-9863

+More Info

Office Hours:
Monday – Friday 8:00 am 4:30 pm

Services:

  • Assistance with job search, resume writing, and online job applications.
  • Adult, Youth & Dislocated Worker Programs
  • Possible Training and Education Funding – based on eligibility
  • Workshops – as scheduled

Radford

Virginia Employment Commission
51 A West Main Street
Radford VA 24141

Phone: (540) 267-8100

+More Info

Fax: (540) 731-3107
Email: radford@vec.virginia.gov

Hours:
Monday 9:30am – 4pm
Tuesday 9:30am – 4pm
Wednesday 9:30am – 4pm
Thursdays 8:30am – 4pm
Friday 8:30am -3:00pm

Services:

  • Assistance with job search, resume writing, and online job applications.
  • Veterans Services
  • Unemployment Insurance
  • Adult, Youth & Dislocated Worker Programs
  • Possible training and Education funding – based on eligibility
  • Job Fairs
  • Job Postings
  • Workshops – as scheduled
  • Senior Community Service Employment Program (SCSEP) – by appointment
  • Job Corp – by appointment

Wytheville

Virginia Employment Commission
1000 East Main Street, Carroll Hall
Wytheville, VA 24382

Phone: (276) 484-9411

+More Info

Hours:
Monday 8:30am – 4pm
Tuesday 8:30 – 4pm
Wednesday 9:30am – 4pm
Thursday 8:30am – 4:00pm
Friday 8:30am – 3pm

Services:

  • Assistance with job search, resume writing, and online job applications.
  • Veterans Services
  • Unemployment Insurance
  • Adult, Youth & Dislocated Worker Programs
  • Possible training and Education funding – based on eligibility
  • Job Fairs
  • Job Postings
  • Adult Education Programs – as scheduled
  • Workshops – as scheduled
  • Department for Aging and Rehabilitative Services/Vocation Rehab
  • Senior Community Service Employment Program (SCSEP) – by appointment
  • Job Corp – by appointment

Spotlight Success

Buddy, Long Haul Truck Driver

One of the best things that ever happened to me was being incarcerated. Bad decisions and substance use led to an arrest that forced me to hit rock bottom. While I was in jail, I met a man named Greg Lee. He was serving time for the same things. We both had families that we… Read more »

Spotlight Success

April, LPN

April K. came to our program in May of 2016 as an Out of School Youth looking for training to help her reach self-sufficient employment. She is a single mother with two young children receiving SNAP and was struggling to make ends meet. We helped her to build her first resume, and had her take… Read more »

Spotlight Success

Candace, Peer Recovery Specialist

I wasn’t raised by abusive parents or addicts. My biological father was an alcoholic, but I wasn’t around him to be influenced enough for my issues in life. I smoked my first joint when I was probably 14, and soon thereafter I also experienced getting high on cocaine. At the time I was already smoking… Read more »

Spotlight Success

Kent

Kent, who participated in a number of the board’s grant-funded programs, talks about his experience transitioning into employment. He was referred by Virginia Works and participated in the Advanced Manufacturing Technician training through the Center for Manufacturing Excellence of SWVA. After training, he worked with board staff for assistance in securing gainful employment.    … Read more »

Spotlight Success

Thomas W., Commercial Driver

Years of farming experience would provide anyone with workplace skills that would qualify them for many occupations. However, in a credential driven workforce, a lack of certifications including a high school diploma or GED, make it virtually impossible for anyone to find employment. This was true for Thomas “Walt” W. who had spent the past… Read more »

The New River/Mount Rogers Workforce Development Board

6580 Valley Center Drive Suite 119,
Radford, VA 24141
Phone: (540) 633-6764
Fax: (540) 633-2502

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County Websites

Bland
Montgomery
Carroll
Pulaski
Floyd
Smyth
Giles
Washington
Grayson
Wythe

City Websites

Bristol
Galax
Radford

EQUAL OPPORTUNITY EMPLOYER/PROGRAM:

The NR/MR Workforce Development Board is an Equal Opportunity Employer/Program. Auxiliary Aides and Services are available upon request to individuals with disabilities.

TDD-VA Relay: 711
Babel Notice
Jenny Bolte
EO Officer
jenny.bolte@nrmrworks.org
540-633-6764

© 2026 Virginia Career Works.

This webpage and the Adult, Dislocated Worker and Youth programs described are 100% supported by a federal U. S. Department of Labor Employment and Training Administration Workforce Innovation and Opportunity Act (WIOA) award of $2,189,865 made to Pulaski County on behalf of New River Mount Rogers Workforce Development Area by the pass-through entity, the Virginia Community College System. No costs of this program are financed by nongovernmental sources. The information contained herein does not necessarily reflect the official position of the U.S. Department of Labor. The Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including any information on linked sites and including, but not limited to, accuracy of the information or its completeness, timeliness, usefulness, adequacy, continued availability, or ownership.

A proud partner of the American Job Center network.