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The New River/Mount Rogers Workforce Development Board
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Section 17 – Grievance and Complaint Procedures

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Section 17 – Grievance and Complaint Procedures

Section 17 – Grievance and Complaint Procedures

Spotlight Success

Timothy Wellons

Timothy Wellons talks about his journey from prison back to society and his appreciation to the WORC grant and the HBI PACT program.  

Spotlight Success

CNA training in the New River Valley

William Lester, President and CEO of Warm Hearth Village, and Jackie Fox, Administrator of the Healthcare Academy of SWVA and Owner of Senior Home Share, discuss how partners worked together to bring CNA training to the New River Valley. Two program participants, Netara Harris and Micah Catron, share how their lives have been impacted by the program.

Spotlight Success

Mark, Peer Recovery Specialist

I am excited to share my success in Peer Recovery with you. Taking this class has completely changed my life and outlook on recovery. Thanks to your support, I am able to share my experience with others and help them walk through recovery to the path of peace and freedom. After a successful 20 year… Read more »

Spotlight Success

Samuel Gibson Success Story

Spotlight Success

Tierra, Teacher Assistant/Bus Aide

Tierra B. was referred to the WIOA adult program internally by the People Incorporated Head Start program where she was working as a Teacher’s Assistant/Bus Aide with the Head Start program. As a condition of her employment, Tierra was required to obtain her Commercial Driver’s License (CDL) within 90 days of hire. She had attempted… Read more »

The New River/Mount Rogers Workforce Development Board

6580 Valley Center Drive Suite 119,
Radford, VA 24141
Phone: (540) 633-6764
Fax: (540) 633-2502

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County Websites

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Montgomery
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Floyd
Smyth
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Washington
Grayson
Wythe

City Websites

Bristol
Galax
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EQUAL OPPORTUNITY EMPLOYER/PROGRAM:

The NR/MR Workforce Development Board is an Equal Opportunity Employer/Program. Auxiliary Aides and Services are available upon request to individuals with disabilities.

TDD-VA Relay: 711
Babel Notice
Jenny Bolte
EO Officer
jenny.bolte@nrmrworks.org
540-633-6764

© 2026 Virginia Career Works.

This webpage and the Adult, Dislocated Worker and Youth programs described are 100% supported by a federal U. S. Department of Labor Employment and Training Administration Workforce Innovation and Opportunity Act (WIOA) award of $2,189,865 made to Pulaski County on behalf of New River Mount Rogers Workforce Development Area by the pass-through entity, the Virginia Community College System. No costs of this program are financed by nongovernmental sources. The information contained herein does not necessarily reflect the official position of the U.S. Department of Labor. The Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including any information on linked sites and including, but not limited to, accuracy of the information or its completeness, timeliness, usefulness, adequacy, continued availability, or ownership.

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